Selected Experience
Trusted by international organisations to deliver complex publishing transformation at scale
International Organization for Standardization (ISO)
Led a large-scale XML transformation programme covering 25,000+ standards.
• Designed and implemented XML-first publishing workflows
• Built and managed offshore delivery capability
• Established coding instructions and quality frameworks
Result: Transitioned ISO from fragmented legacy processes to a scalable, XML-driven model
World Trade Organization (WTO)
Led transformation of a high-volume, multilingual publishing operation (35,000+ documents/year).
• Directed operational and organisational transformation
• Implemented workflow and process optimisation
• Managed large, cross-functional teams and vendors
Result: Improved efficiency, consistency, and scalability across global operations
World Health Organization (WHO / IARC)
Modernised scientific publishing workflows using structured content (JATS).
• Implemented XML-based editorial and production workflows
• Stabilised and optimised monograph publishing processes
• Introduced structured content models and standards alignment
Result: Delivered reliable, scalable publishing workflows supporting global research